2021 IG Apex Summit September 22 & 23
Be Exceptional - 2021 IG Apex Summit

FAQ

2021 IG Summit Experience:

IG Apex Summit: September 22-23

What is a virtual conference?

A virtual conference is hosted entirely online for attendees to participate from anywhere in the world. IG Apex Summit will be delivered on a digital platform, Intrado, which simulates a live event. You can expect the same top-level content that you’d find at the in-person event.

What if I’m not available during the conference dates?

The best part of a virtual conference is that sessions can be offered on-demand. Most sessions will be available shortly after the conference ends for a limited time.

Length of availability on-demand will vary per session so be sure to check early to avoid missing a session you’d like to see.

Virtual Conferencing

How long is On-Demand viewing available for?

On-demand viewing availability will vary from session to session so be sure to watch early.

How do I log in to participate?

You will receive an email with login instructions closer to the conference date.

Can I participate in the virtual event with my colleagues?

If you plan to convene with colleagues/peers for the virtual IG Apex Summit, please follow social distancing and Provincial Health Orders. Each attendee will still require their own unique login to actively participate. Due to potential bandwidth limitations, we suggest attending the conference at home.

Registration

Who can attend the event?

Registration is open to Consultants, Associates, Assistants and Directors.

How much does 2021 IG Apex Summit cost?

2021 IG Apex Summit - $249

This includes access to all the conference has to offer.

Do I need to register again if I have purchased an All Access Pass?

If you purchased an All Access Pass you do not need to register again for the fall IG 2021 Apex Summit.

When you first registered, you received a confirmation email which included the ticket type you purchased (View from the Summit ONLY or the All Access Pass).

You will also receive a validation email regarding your All Access Pass purchase to confirm that you are already registered.

With the All Access Pass, you automatically have access to the IG Apex Summit conference and do not need to register again. You will be able to access the IG Apex Summit with the same credentials you used for View from the Summit.

How will I be charged?

Registration fees for the All Access Pass and individual View from the Summit registration fees have already been charged.

Individual IG Apex Summit fees will be charged after IG Apex Summit. These registration fees will be applied to your commission account, in full as one payment depending on your selected registration.

How do I register for IG Apex Summit?

2021 IG Apex Summit registration will be available starting in August. Announcements and links will be provided here, on the 2021 IG Apex Summit website, as well as within related email communications. Be sure to check back here for more details.

Woman Watching the Conference videos at night

What does registration include?

Registration for the IG Apex Summit will include access to the Fall IG Apex Summit event along with its on-demand sessions.

What happens once I register?

Once you register, you will receive an email confirmation. Detailed instructions on how to connect to the conference will be sent to you closer to the event date.

If you have purchased an All Access Pass, you will receive a validation email regarding your All Access Pass purchase to confirm that you are already registered.

If I cancel my registration, will I get a refund?

All registrations are non-refundable and will be charged after the conference based on the various registration types. If you cannot make it to the conference, some sessions will be available on-demand after the conference, which you will be able to access with your registration information.

General Session, Ed Tracks, and CE Credits

Will the sessions be live?

Sessions will be live and pre-recorded.

Can I get continuing education credits?

IG Apex Summit will include CE credits – more information will be available over the summer. Please check back for updates.

Will there be French sessions?

There will be dedicated French sessions available along with some sessions offered in Simultaneous Interpretation (SI). We offer SI through an external vendor called Interprefy, which will be embedded into the Intrado platform for easy on/off use.

Will I have a chance to ask questions?

Yes. We are incorporating engagement and interaction into our virtual conferences.

Technical and Pre-Conference

What do I need to do before the conference?

The most vital thing to do once the platform is available is to complete your Intrado profile. This is where other attendees will learn more about you and be able to better engage with you based on your interests and goals. The platform will be available a day before the conference, so you’ll be able to familiarize yourself with it before the event kicks off. More details will follow closer to the conference date.

Please be sure that you are using Google Chrome to access the conference. The platform will not function on Internet Explorer. To switch your default browser to Google Chrome, follow these instructions.

Are there any technical requirements needed to participate?

Intrado is a web-based platform. To attend, you must have access to internet and a web browser. This can be on your computer, laptop or mobile device although we do suggest attending on a computer for the best experience. Although most browsers will work, Intrado runs on Google Chrome. Please DO NOT use Internet Explorer.

Woman interacting with her mobile device

Can I use a mobile device to attend the conference?

Yes you can, although we do suggest using a computer for optimal connection, interaction and viewing.

What do I do if I’m having technical issues?

In the Main Lobby, you’ll find a link to a Help Desk room where you’ll find live staff to assist you in real time from both IG Wealth Management and Intrado. This area will also be linked to our Resource Centre which hosts additional information and downloads.

Who do I contact for other questions?

Please email the Apex Summit mailbox if you have additional questions.

Questions?Questions? Please email the Apex Summit Mailbox.